We want readers to reach essential scheme information regardless of device, vision, mobility, hearing or literacy needs. This statement describes our ongoing work; it is not a claim that every page is free of barriers.
Features we aim to support
- Keyboard navigation and visible focus.
- Logical headings, landmarks and skip navigation.
- Readable contrast, scalable text and responsive layouts.
- Labels and clear errors for forms.
- Alternative text for meaningful images.
- Reduced animation when a device requests reduced motion.
Known limitations
Third-party portals, embedded services, advertisements and older uploaded documents may not meet the same standard. We link to the original when it is necessary and try to provide a plain-language explanation without replacing the official document.
Report a barrier
Use the contact page and tell us the URL, device or browser, assistive technology if relevant, and the task you could not complete. Do not include sensitive scheme information.
Alternate format
You may request a reasonable text alternative for our own content. Government forms and records must be requested from the issuing authority.
Frequently asked questions
How can I report an accessibility barrier?
Use the contact page and include the URL, device or browser, and the task you could not complete.
Can I request information in another format?
Yes. Tell us which page and format would help, without sending scheme-sensitive data.